Benefiber Non-Thickening Powder recall

Recalled by Novartis Consumer Health · Lincoln, NE, United States

Class II — Moderate risk. May cause temporary or reversible harm; serious harm unlikely.

Why it was recalled

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

See the recall's own reason text for the specifics. All other reasons recalls.

What was recalled

Benefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations: (1) 2.8-oz. (20 servings) bottles, UPC 300670044206; (2) 4.6-oz. (32 servings) bottles, UPC 300670044329; (3) 5.4-oz. (38 servings) bottles, UPC 300670044381; (4) 8.6-oz. (62 servings) bottles, UPC 300670044626; (5) 12.3-oz. (90 servings) bottles, UPC 300670044909; (6) 16.7-oz. (125 servings) bottles, UPC 300670044831; (7) 1.6-lb. (190 servings) bottles, UPC 300670044190; (8) 20.2-oz .(125+25=150 servings) bottles, UPC 300670174590; (9) 10.3-oz. (62+13=75 servings) bottles, UPC 300670175757; (10) Bulk .12-oz. (1 serving) stick pack, UPC 300679999996; (11) 3.45-oz. boxes containing 28/0.12-oz. stick packs, UPC 300670030285; and (12) 4.19-oz. boxes containing 28+6/0.12-oz. stick packs, UPC 300670030346. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.

Quantity: 19,900,520 consumer units

Lot codes, dates and UPCs

A recall covers only these codes. Compare them with the lot number, best-by date or UPC printed on your package.

2.8-oz. (20 servings) bottles: 10081233, 10084981, 10086954, 10087654, 10089097, 10090985, 10095687, 10095688, 10102413, 10102758, 10106405, 10107215, 10110117, 0112155, 10115504, 10119610, 10120346, 10123373, and 10124210; 4.6-oz. (32 servings) bottles: 10093120, 10099454, 10101273, 10102759, 10104643, 10107322, 10107334, 10109690, 10114152, and 10123951; 5.4-oz. (38 servings) bottles: 10079944, 10079945, 10084982, 10086957, 10087655, 10088811, 10089098, 10089099, 10090986, 10090987, 10095505, 10097339, 10101278, 10102700, 10104644, 10104645, 10104646, 10104647, 10107225, 10108800, 10112148, 10112149, 10116295, 10117967, 10118825, 10120029, 10120452, and 10122150; 8.6-oz. (62 servings) bottles: 10081004, 10081005, 10081006, 10081007, 10081008, 10081009, 10081010, 10081011, 10087657, 10087658, 10089129, 10089130, 10089131, 10090593, 10090992, 10090993, 10090998, 10090999, 10093121, 10094588, 10095506, 10099453, 10101280, 10102760, 10104648, 10104649, 10107227, 10107232, 10108547, 10108549, 10108550, 10112145, 10116296, 10117966, 10118824, 10120023, 10120341, 10120449, 10122151, and 10122152; 12.3-oz. (90 servings) bottles: 10081000, 10081001, 10081002, 10081003, 10084983, 10086955, 10086956, 10087662, 10087663, 10089133, 10089134, 10095507, 10097341, 10101281, 10109497, 10112175, 10115077, 10119609, 10120348, and 10122866; 16.7-oz. (125 servings) bottles: 10080810, 10081012, 10081013, 10081114, 10086958, 10087661, 10089135, 10089136, 10090988, 10090989, 10093124, 10095503, 10095510, 10102761, 10104650, 10104652, 10104654, 10107344, 10112146, 10112147, 10116297, 10117964, 10118823, 10120008, 10120345, 10120799, 10121700, 10122154, 10122956, and 10127499; 25.6-oz. (190 servings) bottles: 10081227, 10081228, 10081229, 10081230, 10081231, 10081232, 10084984, 10084985, 10084986, 10084987, 10084988, 10087659, 10087660, 10089137, 10089138, 10090994, 10090995, 10090996, 10095513, 10095514, 10102762, 10102763, 10104655, 10107381, 10108545, 10112153, 10113299, 10118822, 10120006, 10122129, 10122230, 10122458, and 10124273; 20.2-oz. (125+25=150 servings) bottles: 10100270, 10100272, and 10120315; 10.3-oz. (62+13=75 servings) bottles: 10106742, 10109551, 10111859, 10116666, and 10123229; Bulk .12-oz. (1-ct.) stick packs: 24621901, 24621902, 24621903, 24621904, 24807701, 24807702, 24807703, 24807704, 24807705, 24807706, 24807707, 24930501, 24930502, 24930503, 24930504, 25318601, 25318602, 25318603, and 25318604; 3.45-oz. (28-ct. stick pack) boxes: 10115152, 10115284, 10115617, 10116201, 10116301, 10116302, 10116604, 10121341, 10122650, 10127826, 10113682A, 10114422A, 24329201, 24329202, 24329203, 24329204, 24506601, 24506602, 24596603, 24596604, 24596605, 24767501, 24767502, 24767503, 24767504, 24767506, 24767507, 25239401, 25239402, 25239403, 25239404, 25239405, 25239406, 25239407, 25239408, 25239409, and 25239410; and 4.19-oz. (28+6 stick pack) boxes: 10107198, 10116607, 10116608, 10122652, and 10122934.

Where it was sold

Nationwide.

FDA's distribution note: Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.

Check the codes, then return or discard. Class II means eating it may cause temporary or reversible health problems. If your package matches the recalled codes, do not eat it - return it to the store or throw it away. FDA lists this recall as terminated: the company has finished removing the product, so it should no longer be on shelves - but it can still be in a freezer or pantry.

Recalling firm: Novartis Consumer Health
Initiated by: Voluntary: Firm initiated
Recall initiated: May 7, 2013
In FDA report of: Oct 9, 2013
Terminated: Nov 26, 2014
FDA recall number: F-1964-2013 · event 65111
Official record: FDA enforcement report search

Also recalled with it (5 more products)

FDA files each product of one recall action separately; these share the same FDA event.

Class II · Moderate risk Terminated Other May 7, 2013